Curriculum Vitae

I am an experienced digital marketer. communications specialist. photographer. videographer. web designer.

About Me

Hi there, my name is Doug and I am a digital marketing professional with a background in communication and media studies. I have 10 years of experience in digital marketing across the tertiary and not-for-profit sectors. I also hold a PhD in Communications and Media from the University of Wollongong. My thesis is titled "Conflict-Generated Content - Cognitive Surplus and the Life Cycle of Online Conflict Reporting"and focuses on conflict journalism, fifth-generation war, online conflict propaganda and strategic conflict communications.

I currently work as the internal communications coordinator at Warrigal, and I am also the co-owner of Tactile Digital, a digital marketing agency that works with small businesses to develop and maintain their online presence.

Outside work I enjoy spending time in the outdoors. I'm a hobbies man and I enjoy camping, hunting and fishing, as well as bike riding and doing things with my hands.

Location: Sydney, Australia
E-mail: doug@tactiledigital.com.au
Phone: +61 492 982 860

Experience

February 2024 - Current

Internal Communications Coordinator - Warrigal

Warrigal is a sector-leading provider of aged care, home care and residential living services located across Southern NSW and the ACT.

January 2021 - February 2024

Marketing Coordinator - Big Fat Smile

Big Fat Smile is a not-for-profit, sector-leading provider of child education and care services in NSW and the ACT.

May 2021 - July 2023

Business Owner - Tactile Digital

Tactile Digital is a digital agency that works with small businesses to develop their brand and online presence.

May 2018 - December 2020

Marketing Coordinator - Early Start, University of Wollongong

Early Start is a business unit within the University of Wollongong that is a sector leader in the field of early childhood education, research and leadership. The embedded Early Start Discovery Space is Australia’s first children’s museum.

August 2017 - May 2020

Digital Coordinator - University of Wollongong Art Collection (UOWAC)

UOWAC is responsible for the acquisition, care and display of the university artworks in Australia and is dedicated to delivering a program of engaging art exhibitions and events that are relevant to the university’s communities and audiences.

February 2016 - November 2020

Tutor of Convergent Media, Making Media and Global Networks - University of Wollongong

UOW’s Communications course is the number one ranked course in NSW and the ACT and number two nationally.

July 2015 - January 2017

Marketing Coordinator - ZigZag Hub

ZigZag Hub is a small business that rents co-working office spaces in Wollongong’s CBD.

May 2014 - June 2015

Social Media Coordinator - Wollongong Science Centre and Planetarium

The Science Space is the only dedicated immersive science experience in NSW and exists to improve science literacy.

Education

2015 - 2023

PhD - University of Wollongong

With a thesis titled "Conflict-Generated Content - Cognitive Surplus and the Life Cycle of Online Conflict Reporting", this project was an exploration into conflict-generated content on the internet, with a particular focus on Fifth-generation war and digital combatants. The project was accompanied by a portfolio of creative works that gained an insight into the process and experience of digital conflict content creators.

2014

Communication & Media Studies (Honours) - University of Wollongong

My honours thesis "Trending: War. The Effects of Digital Media on Conflict Journalism" focused on how the internet has changed the nature of war reporting. Conflicts focused on included the wars in Syria and Ukraine.

2011 - 2013

Bachelor of Communication & Media Studies and Politics - University of Wollongong

With a double major in digital media and politics, my undergraduate degree focused primarily on media dynamics, digital marketing and U.S politics.

2005 - 2010

Lithgow High School

Proficiencies

Strategic Communications (Comms plans, Stakeholder engagement)

95%
Content Creation (Photography, Videography, Video editing)

95%
Social Media Management

95%
Comms Copywriting

90%
Adobe Creative Suite (Photoshop, Premiere Pro, InDesign, Illustrator, After Effects)

90%
Wordpress/Elementor

90%
Web Reporting (Google Data Studio, Google Analytics)

85%
Digital Advertising (Meta Advertising, AdWords)

85%
Graphic Design

80%
Email Marketing & Automation

80%
E-Commerce (Shopify, WooCommerce)

70%

Workplace Skills

Project Management

95%
Communication & Interpersonal Skills

95%
Independent or team-based work

95%
Strategy & Risk

95%
Budgeting

95%
Chief Morale Officer (CMO)

95%

Achievements

2023

-Winner, Vision and Values Award - For going above and beyond and upholding Big Fat Smile's Values - Big Fat Smile

2020

-Nominee, Vice Chancellors Award for Outstanding Community Engagement - Early Start
-Ian Potter Foundation grant team (Successful) AUD 190k - Early Start

2019

-Panel Presenter, Association of Internet Researchers, 2019 Conference - Brisbane
-Photography Exhibition, ‘Images @Clifton’ (solo, sold out) - Clifton School of Arts
-Coach, IFS Community Wolves Football Club

2010 - 2018

-Speaker, UOW Postgraduate Symposium, “Adaption/Extinction: Exploring Online Conflict Reporting”
-Speaker, UOW Postgraduate Symposium, “Absorbing Uncertainty”
-Published work, creative self-portrait in Digital Photography + Design magazine
-Australian Defence Force Award (leadership and teamwork), Lithgow High School
-School Captain, Lithgow High School

Interests

Wildlife Photography

Fishing, Camping and the Outdoors

Bike Riding & Bicycle Restoration

Businesses I've worked with